Privacy Policy

Privacy Policy

We take the protection of your data very seriously. We design our data processing systems to collect, processing, and use only as much personal data as is necessary for a reasonable and economic use of our services. Below we explain how we collect and use data from our website users. We have taken technical and organizational measures to ensure that the rules on data protection are respected. Our offers comply with Canadian and international privacy laws.

What is Personal Data?

Personal data means data that relate to a person who can be identified from those data. These data include names or address data but do not include information that cannot be related to certain persons or information which would require disproportionate efforts to do so.

What Happens to Your Personal Data?

You can visit our website without having to provide personal information. When visiting our website, you will be anonymous, and the data transmitted via your internet browser, such as the date, time, or the name of your internet service provider, will be used without relation to a person, unless you have logged in with your username and password.

You can enter optional information, for example, when placing an order, subscribing to our newsletter, etc. This personal data can include:

  • First and last name
  • Address
  • Email address
  • Telephone number
  • Date of birth
  • Bank account or credit card details

We use this data to fulfill your order in accordance with the contract or to provide the required services and for our customer service – for example, to answer inquiries. If you subscribe to our newsletter, you will be informed about discounts or receive a voucher for your next order.

In case we require third-party service providers (shipping companies, payment service providers), these companies or providers will only receive the necessary data and in turn are obliged to protect your personal data. We will only use your telephone number for inquiries. When subscribing to our newsletter, your data is used for our own advertising purposes until you unsubscribe from the newsletter. If users don’t wish to receive our advertising emails, they can click the “Unsubscribe” link, which can be found in all emails sent by Nupex Global.

When placing your first order or using a function requiring registration, your data is saved to create a customer account to ensure a faster and more convenient purchase process in the future.

As far as data use for purposes which require your consent, we will request your express consent. You can revoke your consent at any time and/or object to the further use of your data.

Credit Check

To be able to offer various possible options for the choice of payment method, we are required to protect you and us against abuse and fraud. Therefore, we send your personal data (first and last name, address) to the relevant credit information company. This company uses mathematical-statistical methods to perform the credit check. To check this data, you are required to provide your address. We use the obtained information about the statistical probability for a balanced decision to allow your payment to go through.

You can object to the transmission of your data to the credit information company at any time. A notice in writing (for example, email, fax, letter) is sufficient for this purpose. However, we point out that you will be limited to a smaller selection of payment methods available in this case.

Cookies and How We Use Them

Cookies are data stored on the user’s computer when visiting a website. We use session cookies which disappear when the user’s browser is closed. These cookies allow you to see the product value or items that are in your shopping cart. We also use persistent cookies which expire after a specific length of time. These cookies help to make our offer more user-friendly, effective, and safer. Thanks to these files, for example, it is possible for you to get information specially tailored to your interests.

Web Analysis Tools

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer to help analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do, you may not be able to use the full functionality of the website. You can also prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under http://tools.google.com/dlpage/gaoptout.

Google AdSense

This website uses Google AdSense, a service for displaying advertisements provided by Google. Google AdSense uses cookies and web beacons to analyze how users use the site. The information generated by cookies and web beacons regarding the use of this site (including your IP address) will be transmitted to and stored by Google on servers in the United States.

You can stop the installation of cookies by changing your browser settings. However, please note that if you do, you may not be able to use all features of this website. By using our site, you consent to your data being collected and analyzed by Google as previously mentioned.

Social Plugins

Facebook

This website uses social plugins (“Plugins”) of the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the phrase “Social Plugin by Facebook” or “Facebook Social Plugin.” When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website. Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook.

If you are logged in to Facebook, Facebook can associate your visit to our website with your Facebook account. If you use the plugins, for example by clicking the “Like” button or leaving a comment, this information is also transmitted to a Facebook server and stored there. This information will be displayed on Facebook and visible to your Facebook friends.

If you do not want Facebook to collect your data and associate it with your profile while visiting our website, you must log out of Facebook before visiting our website.

For more information on the purpose and scope of data collection and further processing and use by Facebook, as well as your rights in this regard and options for protecting your privacy, please refer to Facebook’s data protection information at http://www.facebook.com/about/privacy/.

Twitter

Our website also uses the services of Twitter. These functions are operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. When using Twitter and the “Re-Tweet” function, the websites you visit will be linked to your Twitter account and shared with other users. Data will also be transmitted to Twitter.

We point out that we, as the providers of the websites, are not aware of the content of the transmitted data and their use by Twitter. For more information about Twitter’s privacy policy, please visit http://twitter.com/privacy.

You can change your privacy settings in your Twitter account settings at http://twitter.com/account/settings.

Access, Rectification, Blocking, and Deletion of Data

In accordance with applicable privacy laws, you can receive free information about your personal data that has been saved. You also have the right to rectify, delete, or block that data.

Nupex Global Inc

1740 Argentia Rd

Mississauga, ON L5N 3K3

Canada

Phone: 905-781-4673

Email: sales@nupexglobal.com