Online Ordering

Online Ordering

Why am I seeing a notification that my store isn’t accepting online orders?

At times, our store may temporarily pause online orders due to high demand. Please check back later or consider selecting another store currently accepting online orders.

Do I have to have an online account to make online purchases from Nupex Global?

No, you don’t need an account to purchase products online. However, having an account provides benefits like accessing previous orders, storing your address and payment information, earning rewards, and more.

Are the prices the same online as they are in-store?

We strive to match online prices with those in our stores, but prices may vary due to market conditions. Additionally, online product selection may differ from in-store availability.

Is there a minimum order value?

Some stores may have a minimum order value for free pickup or curbside service. During checkout, you’ll be notified of any minimum order requirements. There’s no minimum order value for Ship to Home orders, though shipping fees may apply.

Does Nupex Global use cookies?

Yes, we use cookies to remember your information and enhance your shopping experience. You can manage your cookie preferences in your browser settings.

What if I forget or want to change my password?

You can reset your password using the “Forgot Your Password” feature on the sign-in screen. If you want to change your password, sign in to your account, navigate to “Personal Information,” and follow the instructions to update your password.

Can I place an online order for someone else? How will they know when it’s ready?

Yes, you can order for someone else. During checkout, provide the recipient’s name, email, and shipping details. They’ll receive notifications when the order is ready for pickup or has shipped. Please ensure you have their permission to provide their information.

What does Online Only mean?

Online Only items are exclusively available online for pickup or delivery and are not stocked in our stores.

Is it possible to order Online Only and in-store products together?

Yes, you can mix Online Only and in-store products in your order. However, products may be available for pickup at different times, and you’ll receive notifications as each item becomes available.